Unable to create the "filename.pdf" file

Discuss QuarkXPress print functionality and printing workflows
filterdish
Posts: 8
Joined: 08 Jun 2005, 10:40

Unable to create the "filename.pdf" file

Post by filterdish » 19 Dec 2005, 14:02

I know this has been discussed here before but I am still have this problem. I try to create a pdf from quark and get:

Unable to create the "filename.pdf" file

(Quark 6.5, Mac, no font problems)

People in my office have no problem doing this except for me. I gather that it has something to do with which printer i have selected, but I am unclear about where I make this selection since I am not using a printer, just exporting a pdf. All the printers on my list are postscript printers (Xeror Phasor 7750/7770, Eposon SP 7600 etc etc)... Can anyone help me with this?

a.hayton
Posts: 20
Joined: 31 Dec 1969, 19:00

Unable to create the "filename.pdf" file

Post by a.hayton » 21 Dec 2005, 08:59

How long is the filename? If it is too long it won't always allow it.

Another way is to go to print normally, select the printer and then capture settings. Now try export to pdf.

filterdish
Posts: 8
Joined: 08 Jun 2005, 10:40

Unable to create the "filename.pdf" file

Post by filterdish » 21 Dec 2005, 11:50

thanks easternherp,

the filename is short... and I tried "capture settings" on a number of different postscript printers....

Anyone else have any ideas? Could I be missing some extension or system file that I should look for?

a.hayton
Posts: 20
Joined: 31 Dec 1969, 19:00

Unable to create the "filename.pdf" file

Post by a.hayton » 23 Dec 2005, 04:54

Can you try to print the file to a printer and see if it prints. If it does then try to create a pdf.

Linda
Posts: 1510
Joined: 02 Jun 2004, 14:57

Unable to create the "filename.pdf" file

Post by Linda » 26 Dec 2005, 16:00

filterdish --

Have you quit XPress and restarted the computer?

What font manager are you using?

peace,
Linda :-)

filterdish
Posts: 8
Joined: 08 Jun 2005, 10:40

Unable to create the "filename.pdf" file

Post by filterdish » 03 Jan 2006, 14:41

thanks everyone,

well it prints fine to a number of different printers. it is only when i try to export the layout as pdf that it fails.

also, i have tried restarting etc. I am not using a font manager other than font book. I mostly just have standard fonts installed, and haven't had any font related errors in any other cirmcumstances.

seetomtype
Posts: 63
Joined: 14 Jun 2005, 17:51

Unable to create the "filename.pdf" file

Post by seetomtype » 03 Jan 2006, 15:07

Try printing to .ps file and Distilling the result. See if it will even print
that way. Use Adobe PDF as your PPD when creating the .ps file.
You could also try to Export .ps instead of a pdf.

Is there trasparency being used in the piece? Is there a placed pdf
in the layout, or a graphic or table that you don't know the process
used in its creation?

Just some thoughts...

filterdish
Posts: 8
Joined: 08 Jun 2005, 10:40

Unable to create the "filename.pdf" file

Post by filterdish » 03 Jan 2006, 16:17

thanks tom...

there's nothing unusual being used in this piece. Actually, I have this problem with every single document I try to export as a PDF. no idea why.... other people in my office running the same version of quark have none of these problems.

I will try the .ps approach. But i would prefer to be able to export from the file:export layout as pdf option

Jean-Marie Schwartz
Posts: 1174
Joined: 23 Nov 2004, 04:30

Unable to create the "filename.pdf" file

Post by Jean-Marie Schwartz » 04 Jan 2006, 04:58

[img]../../themes/default/images/icon-quote.gif">%20[strong]filterdish:[/strong]Unable%20to%20create%20the%20"filename.pdf[/img] What is exactly the problem? Would you like to get a ProjectName.pdf or LayoutName.pdf and can't preselect that choice? Or is the problem to get a blank field with .pdf as you save as or export to pdf?

kevad
Posts: 0
Joined: 03 Jan 2006, 17:27

Unable to create the "filename.pdf" file

Post by kevad » 04 Jan 2006, 12:04

the problem is when i get the error:

Unable to create the "filename.pdf" file

I don't end up with a pdf file, it simply fails to create a pdf at all. when i get this error, the actual filename shows up in the error where i have the word "filename".

No PDF is created.

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