Invalid Licence File or Host ID

Discuss Quark® License Administrator (QLA) setup and functionality, which allows you to run concurrent licenses of QuarkXPress inside your organization.
SLomax
Posts: 0
Joined: 11 Dec 2012, 09:32

Invalid Licence File or Host ID

Post by SLomax » 11 Dec 2012, 03:50

Just updated the iMac computer we are using as the server to Mountain Lion (10.8.2). After the update the QLA Server will not run, meaning we can operate QuarkXPress. We get the message INVALID LICENSE FILE OR HOST ID when the QLA Server is launched. I have uninstalled the QLA Server and QLA Client and reinstalled. I have downloaded a QLA License File and still it is not working. Some assistance would be most appreciated as we have several users who can not check a license. Is there a compatibility issue with Mountain Lion?

willr
Posts: 0
Joined: 20 Dec 2012, 17:55

Invalid Licence File or Host ID

Post by willr » 20 Dec 2012, 11:58

This has to do with the latest Java updates. We can't change to the 32bit Java an more and so QLA doesn't launch properly. I've already tried a couple suggestions listed elsewhere (adding -d32 to the .QLAServer.sh file), but so far nothing has worked. Would really be interested to know if anyone has sorted this out?

rrouleau
Posts: 0
Joined: 10 Jan 2013, 09:00

Invalid Licence File or Host ID

Post by rrouleau » 10 Jan 2013, 03:03

Sure would be nice for Quark to release an updated QLA so we dont have to use legacy OS's.
I have been struggling with this same issue for a bit now... QLA just will not run on 10.8

ctarbox
Posts: 0
Joined: 25 Oct 2006, 12:22

Invalid Licence File or Host ID

Post by ctarbox » 11 Jan 2013, 08:04

I am also getting the 'Invalid License File or Host ID' after upgrading our server to 10.7.5. Any help from Quark (or anyone with knowledge regarding this issue) would be greatly appreciated.Cheryl

rrouleau
Posts: 0
Joined: 10 Jan 2013, 09:00

Invalid Licence File or Host ID

Post by rrouleau » 20 Mar 2013, 03:28

Still receiving error after downloading supposed newest version.

Arminder Singh
Quarkian
Quarkian
Posts: 1
Joined: 29 Apr 2005, 09:55

Invalid Licence File or Host ID

Post by Arminder Singh » 27 Mar 2013, 03:55

Hello rrouleau,

Apologies for the inconvenience caused. Please re-download the QLA Installer and try again. One of the Quark Servers was not updated with latest software, so the cause of the issue at your end. All the servers have been updated now with the latest version of the QLA installer which is compatible with 64-bit Java.

Regards,
Arminder

rrouleau
Posts: 0
Joined: 10 Jan 2013, 09:00

Invalid Licence File or Host ID

Post by rrouleau » 27 Mar 2013, 04:16

Works now with latest download... Thanks!

benzini
Posts: 0
Joined: 17 May 2013, 09:50

Invalid Licence File or Host ID

Post by benzini » 17 May 2013, 04:55

Hi Arminder,
I'm getting the same error on Windows 2012 Server.
Is there an updated QLA for Windows? If not, are there any plans for an update or is there a work around?
Thanks in advance,
Ben

Arminder Singh
Quarkian
Quarkian
Posts: 1
Joined: 29 Apr 2005, 09:55

Invalid Licence File or Host ID

Post by Arminder Singh » 21 May 2013, 09:21

Hello Ben,QLA 4.5 is not certified for Windows 2012 Server and this is a known limitation. Let me check with the product team to see if a workaround exists and I will update accordingly.Thanks!

BNO
Posts: 0
Joined: 18 Jun 2013, 12:46

Invalid Licence File or Host ID

Post by BNO » 18 Jun 2013, 07:48

Can anyone show me were to get the latest QLA download? Have the same issue on 10.7.5 and 10.8.3 and I can't find a download link anywhere on the site, for the life of me. Thanks!

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