Extended licenses and Mac OS 10.7.2

Discuss Quark® License Administrator (QLA) setup and functionality, which allows you to run concurrent licenses of QuarkXPress inside your organization.
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gavandi
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Joined: 24 Feb 2009, 22:59

Extended licenses and Mac OS 10.7.2

Post by gavandi » 03 Nov 2011, 13:09

It appears that the update for Mac OS 10.7.2 has broken extended licenses in QuarkXPress. Checking out a license registers as successful, but on subsequent relaunch, the application crashes until the removal of the XPressX.X.dat file. Normal interaction with the QLA server seems fine, as does the extended license check out and check in (providing that you do not quit the application). I have tested this on several machines, with the same result (two of those machines were fine with extended licenses until the Mac OS 10.7.2 update). I have tested with both QuarkXPress 8.5 and 9.1, both hang and crash at searching for license server (which it shouldn't be doing with an extended license). Has anyone else experienced this?

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Sarbjit Singh
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Extended licenses and Mac OS 10.7.2

Post by Sarbjit Singh » 03 Nov 2011, 20:05

We are aware of the issue. It is specific to Lion OS 10.7.2. We are working on it.

Vaughny
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Joined: 18 Jan 2005, 07:28

Extended licenses and Mac OS 10.7.2

Post by Vaughny » 01 Dec 2011, 03:37

Is there any progress on this? Would there be an update to Quark 8.5?

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Sarbjit Singh
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Extended licenses and Mac OS 10.7.2

Post by Sarbjit Singh » 02 Dec 2011, 01:56

This will be fixed in the next update for QuarkXPress 9.

onicon
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Joined: 13 Dec 2011, 04:01

Extended licenses and Mac OS 10.7.2

Post by onicon » 12 Dec 2011, 22:03

Will there be a compatibility release for 8.5.1? We can not upgrade to 9.1 at this time because some Macs still run OS X 10.4.11 for other software compatibility.

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