Exporting home license not working

Discuss Quark® License Administrator (QLA) setup and functionality, which allows you to run concurrent licenses of QuarkXPress inside your organization.
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neil40
Posts: 1
Joined: 21 Apr 2005, 18:18

Exporting home license not working

Post by neil40 » 25 Jun 2009, 04:27

We have QLA 4.01 and Quark 6.5
I need to generate a home license and so I put in the Mac code of the 'Home' Apple Mac, the username and period of time, with a start date.
When I click Generate, all I get is a browser asking and I can Navigate around the file system but can't click any file, only directories, thus, the Create button is always greyed out.
Am I doing something wrong?
Neil

Navpreet
Quarkian
Quarkian
Posts: 93
Joined: 23 May 2007, 12:21

Exporting home license not working

Post by Navpreet » 26 Jun 2009, 08:21

Hello Neil,
To get the remote license file please try the following:
Firstly make sure that you cannot select a start date later than the current date.
Secondly make sure that all the required fields are filled in.
Lastly it will ask for the directory where you would like to have the file saved ; you can choose desktop and then drag the .dat file to the desired location.
I hope this helps!

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