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Exporting home license not working

Posted: 25 Jun 2009, 04:27
by neil40
We have QLA 4.01 and Quark 6.5
I need to generate a home license and so I put in the Mac code of the 'Home' Apple Mac, the username and period of time, with a start date.
When I click Generate, all I get is a browser asking and I can Navigate around the file system but can't click any file, only directories, thus, the Create button is always greyed out.
Am I doing something wrong?
Neil

Exporting home license not working

Posted: 26 Jun 2009, 08:21
by Navpreet
Hello Neil,
To get the remote license file please try the following:
Firstly make sure that you cannot select a start date later than the current date.
Secondly make sure that all the required fields are filled in.
Lastly it will ask for the directory where you would like to have the file saved ; you can choose desktop and then drag the .dat file to the desired location.
I hope this helps!