Can't re-install QLA Client 4.5

Discuss Quark® License Administrator (QLA) setup and functionality, which allows you to run concurrent licenses of QuarkXPress inside your organization.
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jtfey
Posts: 9
Joined: 30 Aug 2004, 09:59

Can't re-install QLA Client 4.5

Post by jtfey » 24 Feb 2009, 13:44

I deleted my QLA server 4.0 and installed QLA 4.5. I then installed QLA Client 4.5. Because of my lack of knowledge about installing QLA Server as a service, I wound up uninstalling both server and client.I then re-installed QLA server 4.5 and it's running fine. But every time I try to re-install Client 4.5 a message pops up during the install process saying that Client 4.5 is already installed. And it's not installed, but there must be a file preventing me from doing so.Any ideas Quark wizards??

Vikas Chopra
Posts: 78
Joined: 05 Jun 2008, 18:43

Can't re-install QLA Client 4.5

Post by Vikas Chopra » 25 Feb 2009, 03:31

Hi,
You need to first install the Tinker tool to show hidden files on Mac
Navigate to HDD>>.Qstore Folder>>QLA4.5 folder
Trash thefile named QLAClientInstallDir.properties
Then install QLAClient
I hope this information helps
Note:You can also install QLAClient on any other machine, its not mandatory to install QLACLient on same server machine

jtfey
Posts: 9
Joined: 30 Aug 2004, 09:59

Can't re-install QLA Client 4.5

Post by jtfey » 25 Feb 2009, 03:56

Thanks. I have done this and it worked.Much appreciated.

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