How to retrieve the Quark License Administrator® accoun

Discuss Quark® License Administrator (QLA) setup and functionality, which allows you to run concurrent licenses of QuarkXPress inside your organization.
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Gaurav Krishan (Quark)
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How to retrieve the Quark License Administrator® accoun

Post by Gaurav Krishan (Quark) » 12 Feb 2009, 03:54

Dear Quark Customer,

I have received couple of request, where the new Quark License Administrator manager would like to retrieve the account information - Username and password. I thought of posting the information so that Quark License Administrator - Manager could benefit, if required.
[strong]Retrieving your online QLA Web Account information:[/strong]
In order, to retrieve the Username, send an email to techsupp@quark.com, along with your Quark Product serial number(s). A Quark representative will send you an Email that contains your User Name. Once you receive the information, we recommend that you then log into http://www.quark.com/products/qla and change your password for security reasons.
[strong]Retrieving your Control Panel Log-in[/strong]
This is the User Name and Password which were entered during the installation of the Quark License Administrator Server application. There are two possible ways to obtain this information:
[olist][*]Reinstall the Quark License Administrator (both QLA Server and QLA Client). [*]Alternatively, you can contact Quark Technical Support to provide necessary file(s) that can be replaced and the procedure to do so. If you prefer this option, send the Email to: techsupp@quark.com.
[/olist]Regards,
Gaurav Krishan

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