How to retrieve the Quark License Administrator® accoun

Discuss Quark® License Administrator (QLA) setup and functionality, which allows you to run concurrent licenses of QuarkXPress inside your organization.
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Gaurav Krishan (Quark)
Posts: 21
Joined: 15 Mar 2005, 09:57

How to retrieve the Quark License Administrator® accoun

Post by Gaurav Krishan (Quark) » 12 Feb 2009, 03:54

Dear Quark Customer,

I have received couple of request, where the new Quark License Administrator manager would like to retrieve the account information - Username and password. I thought of posting the information so that Quark License Administrator - Manager could benefit, if required.
[strong]Retrieving your online QLA Web Account information:[/strong]
In order, to retrieve the Username, send an email to, along with your Quark Product serial number(s). A Quark representative will send you an Email that contains your User Name. Once you receive the information, we recommend that you then log into and change your password for security reasons.
[strong]Retrieving your Control Panel Log-in[/strong]
This is the User Name and Password which were entered during the installation of the Quark License Administrator Server application. There are two possible ways to obtain this information:
[olist][*]Reinstall the Quark License Administrator (both QLA Server and QLA Client). [*]Alternatively, you can contact Quark Technical Support to provide necessary file(s) that can be replaced and the procedure to do so. If you prefer this option, send the Email to:
Gaurav Krishan

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