Nothing happens

Discuss converting legacy documents (version 6 or older) to be opened in QuarkXPress 10, 2015 & 2016 using the QuarkXPress Document Converter.
(Please note that documents last saved in version 7 and higher can be directly opened by QuarkXPress 10, 2015 & 2016!)
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Car1980
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Nothing happens

Post by Car1980 » 18 Jul 2017, 15:27

I'm on Sierra 10.12.5 and have the latest version of the Document Converter, but nothing happens.

I can select a file, the window closes and then... nothing. I can't see any new files with v9 at the end anywhere on the machine.

If I try a folder it lists every file and again nothing happens when its finished.

The files I'm trying to convert are Quark 8 files.

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MikeWenzloff
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Re: Nothing happens

Post by MikeWenzloff » 18 Jul 2017, 15:37

You need the .qxp extension added to the filenames.

Mike

Car1980
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Re: Nothing happens

Post by Car1980 » 19 Jul 2017, 06:34

Thanks, but that didn't make any difference.

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Matthias Guenther (Quark)
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Re: Nothing happens

Post by Matthias Guenther (Quark) » 19 Jul 2017, 07:38

Hi Car,

why are you converting QuarkXPress 8 files? All modern versions of QuarkXPress can open QuarkXPress 8 files directly.

Thanks
Matthias
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Car1980
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Re: Nothing happens

Post by Car1980 » 19 Jul 2017, 08:00

Because I get this message:

Image

I'm on Quark 2016.

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Matthias Guenther (Quark)
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Re: Nothing happens

Post by Matthias Guenther (Quark) » 19 Jul 2017, 08:09

Are you sure these are documents from QuarkXPress 8? Does QuarkXPress 2016 show that when you select (not open) the document in the Open Dialog?

if it is an old document, add file extension qxd (not qxp) please.

The only reason why you would need to convert v8 documents is if they contain a web layout, an interactive layout or have Pasteboard XT required.

Thanks
Matthias
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Car1980
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Re: Nothing happens

Post by Car1980 » 24 Jul 2017, 04:56

The files are from a colleague's computer and he's just upgraded to OS Sierra so I'm wondering if the files have corrupted somehow. They show up in the finder though.

The open dialogue information is completely blank.

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Matthias Guenther (Quark)
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Re: Nothing happens

Post by Matthias Guenther (Quark) » 24 Jul 2017, 05:37

WHen the information is completely blank, that either says that they are corrupt or they are not QuarkXPress documents.

Open the file in a Text Editor please. What do the first characters say?

Thanks
Matthias
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