- I am unable to scroll through the document using either the scroll wheel on my mouse or the up/down arrows on the scroll bar. I am able to navigate through the document by dragging the scroll bar or using the hand tool to drag the document on my screen. I am able to scroll in other windows within Quark, such as the page layout view, and I am able to scroll in all other programs.
- I am unable to undo or redo, either by using keyboard shortcuts or by selecting those functions from the Edit menu.
- I am unable to access the Preferences window, getting the following errors when I attempt to: "Declared range separators are the same character. " and "Invalid character. "
I have tried uninstalling/reinstalling Quark, but that did not work. I deleted the Quark folder from the Program Files directory on my computer once the uninstall was complete, but I suspect I may have missed additional files stored in a different location on my hard drive.
I found this old thread (viewtopic.php?f=14&t=28709&p=124601&hil ... do#p124601), and I suspect the instructions contained therein may be helpful in my situation, but I can't seem to find the folder on my PC that would contain Quark app data.
I would appreciate help in resolving this issue. Thank you.