Text is all garbled

Discuss functionality of QuarkXPress 2015 (excluding Digital Publishing)
For Digital Publishing functionality please refer to forums in the "Digital Publishing" group.

Please note that Quark will support QX2015 until Nov 30, 2018.

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ThisBear
Posts: 0
Joined: 14 Jan 2016, 20:16

Text is all garbled

Post by ThisBear » 06 May 2017, 19:52

Ever since I updated to El Capitan, if I open a legacy QuarkXpress document with QuarkExpress2015, the type is all messed up! Actually more than messed up: Everything single letter displays as the Greek character "omega" even though all the correct fonts are activated. Strings and strings of omegas. I am a book designer, so having 320 pages of Omegas is a bit of a disaster. What can I do?
ThisBear
Posts: 0
Joined: 14 Jan 2016, 20:16

Re: Text is all garbled

Post by ThisBear » 07 May 2017, 15:32

Thanks for this. It looked promising, but it seems no matter where I put the fonts, it won't work. I brought the document into InDesign with Q2ID, and that works!
A Palaniappan (Quark)
Quarkian
Quarkian
Posts: 16
Joined: 31 Dec 1969, 19:00

Re: Text is all garbled

Post by A Palaniappan (Quark) » 08 May 2017, 03:42

Hi,

Kindly check with this link:

https://support.extensis.com/Support/58 ... -Capitan/0

Kindly disable any Font Management application is running and directly copy the Type 1 PS fonts (Screen and Printer font) in the user> Library> Font and restart the Mac and verify.

Thanks
A. Palaniappan
ampegg66
Posts: 215
Joined: 08 Nov 2004, 12:32
Location: Austin, Texas

Re: Text is all garbled

Post by ampegg66 » 08 May 2017, 13:05

You could try clearing the font caches using Font Nuke or a similar utility.
ThisBear
Posts: 0
Joined: 14 Jan 2016, 20:16

Re: Text is all garbled

Post by ThisBear » 17 May 2017, 11:28

Thank you, A Palanlappan! This works. I must say though, it is not a good option going forward . . . (having to put fonts manually in the user library folder). At least at gets me into the document though!
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