Transparent PSDs strange cut out, only sometimes

Discuss PDF Export and Print functionality of QuarkXPress 2015, 2016 & 2017, including PDF/X workflows
Post Reply
Achim
Posts: 14
Joined: 07 Jul 2004, 08:53
Location: Fürth, Germany

Transparent PSDs strange cut out, only sometimes

Post by Achim » 22 Jul 2015, 05:59

Hi,

I have the experience that transparent PSDs (layerd) do sometimes have a strange cut out.
The document is about 230 pages A4, size is about 168 MB.

It aperares on different pages with different pictures, printing fine once before!
If I do an particular export of this page, the cut out is ok!

I can force to run into this bug if I am working on my mac during the generating of the pdf.

Regards
Achim

MBP 17" early 2011, Yosemite, 16 GB, 1 TB SSD
Attachments
HC_2015_130.jpg
Crazy cutout
(255.73 KiB) Downloaded 5906 times

User avatar
Matthias Guenther (Quark)
Quarkian
Quarkian
Posts: 2435
Joined: 04 Jun 2004, 15:06
Location: http://bit.ly/QuarkHamburg
Contact:

Re: Transparent PSDs strange cut out, only sometimes

Post by Matthias Guenther (Quark) » 03 Aug 2015, 03:22

Hi Achim,

without knowing the expected result I cannot really see where the problem is. Can you post a screenshot how you see it in QuarkXPress and how you see it in the PDF please? And if you could circle the problematic areas that would make it easier to see the issues.

Thanks
Matthias
Feel there should be more chatting, more tips, more user interaction?
Join us on Facebook, a forum-like group with over 2,000 QuarkXPress fans interacting:
http://www.facebook.com/groups/quarkxpress

Image

Achim
Posts: 14
Joined: 07 Jul 2004, 08:53
Location: Fürth, Germany

Re: Transparent PSDs strange cut out, only sometimes

Post by Achim » 03 Aug 2015, 04:04

without knowing the expected result I cannot really see where the problem is.
Here ist is.
Have look to the right area of the picture where the clipping is working fine, thats it.
Attachments
clipping.jpg
(97.06 KiB) Downloaded 5812 times

Achim
Posts: 14
Joined: 07 Jul 2004, 08:53
Location: Fürth, Germany

Re: Transparent PSDs strange cut out, only sometimes

Post by Achim » 12 Aug 2015, 04:18

Hi Matthias,

I am on 11.0.1
May be its more seldom than in the version before, but it is still and I was doing a verification of this bug:

1. I quit Xpress
2. I run the Xpress Cache Cleaner

I export this 240 pages catalog in one PDF and every page is wonderfully, its like christmas :D
I did a second export without restarting Xpress, after about 150 pages some pictures are starting not clipped out.

3. I quit Xpress
4. I run the Xpress Cache Cleaner
I export 240 pages in one PDF and every page is wonderfull again.
Without restart Xpress I did a second export, needed about 150 pages, some pictures are starting not clipped out.

Regards Achim

cathp
Posts: 7
Joined: 07 Oct 2013, 11:04

Re: Transparent PSDs strange cut out, only sometimes

Post by cathp » 25 Nov 2016, 12:44

Hi Achim,

Did you ever manage to solve this problem as I am having the same thing happen?

Thanks Cath

Post Reply

Return to “QuarkXPress 20xx: Output (Printing & PDF Export)”