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HP LaserJet 5000 print issues in Quark 2016

Posted: 16 Oct 2016, 16:32
by rwood035
We are a small newspaper and we use the ole HP to print proof pages out on 11 x 17 paper. One day it worked fine, the next this comes up on the printer on the computer screen "printing on server - No %%BoundingBox:" it still prints 8.5 x 11 paper, but will not print the 11 x 17 from the manual feed. That is where we have always loaded the paper from.

Thanks in advance

Re: HP LaserJet 5000 print issues in Quark 2016

Posted: 16 Oct 2016, 16:53
by MikeWenzloff
A blast from the past. I still use an HP 4MV for tabloid B/W proofing. I almost always go to pdf and print from Acrobat though. I can try straight print from QXP when I am next at the office on Tuesday.

Re: HP LaserJet 5000 print issues in Quark 2016

Posted: 16 Oct 2016, 22:59
by A Palaniappan (Quark)
Hi rwood035,
Thank you for contacting Quark.

Kindly updat to QuarkXPress 2016 (ver 12.2) and verify and let us know the result.

Thanks
A. Palaniappan

Re: HP LaserJet 5000 print issues in Quark 2016

Posted: 17 Oct 2016, 08:55
by rwood035
I have been in 12.2 for a few days and it is still not printing the larger pages. Not sure what to do. Hate to get rid of the printer, it has been a workhorse