Having problem with the display and printing of EPS file

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Anto38x
Posts: 15
Joined: 11 Oct 2006, 10:56
Location: Cork, Ireland

Having problem with the display and printing of EPS file

Post by Anto38x » 06 Jun 2016, 03:37

Hi there...

Today is a Bank Holiday here in Ireland and today I'm working urgently on a revised Quark Document that needs to go to print tomorrow. It's a simple document update... so I thought there would be no issues... but when I opened the original document in QuarkXpress 2016 one of the EPS elements didn't display correctly, so I changed the Colour Manager settings to None which has worked in the past but still the EPS element displays incorrectly. I also tried to print and it prints incorrectly also.

Can someone please examine these files and help me urgently as this job is needed for tomorrow.

I have uploaded to Dropbox for you to review. The Quark document is called New Product Panel (2016).

https://www.dropbox.com/sh/a7oxqiw54nap ... rVlla?dl=0

The problematic EPS file that is not displaying or printing correctly is named "Documents Icon.eps".

I also reported another issues in relation to the display of graduations... legacy documents containing graduations from one colour to another not displaying correctly.... but I have not a single work back.



Regards,
Anthony

A Palaniappan (Quark)
Quarkian
Quarkian
Posts: 27
Joined: 31 Dec 1969, 19:00

Re: Having problem with the display and printing of EPS file

Post by A Palaniappan (Quark) » 06 Jun 2016, 06:38

Hi Anthony,

Thank you for sharing the project with the affected EPS files.

I am able to reproduce and reported a new defect for this issue.

As a workaround select all the items in Illustrator and apply the transparency to 99% and save and import.

Thanks
A. Palaniappan

Anto38x
Posts: 15
Joined: 11 Oct 2006, 10:56
Location: Cork, Ireland

Re: Having problem with the display and printing of EPS file

Post by Anto38x » 06 Jun 2016, 06:59

YES!! ! YES!!! That works and helps!! Great work guys.... thank you so much.

Why is it happening... can it be fixed in the next update...?

I have a support ticket open about this... can you close that now..?

Also... I have a problem with legacy graduations...? did you see that issue... that's up on my Ticket also..?

Cheers again... such a relief knowing I can get this off to print as a 1% drop is minimal... but I would prefer to drop of course.

Thank you again.... :)


Regards,
Anthony

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YVON BOEUF
Posts: 7
Joined: 03 Sep 2011, 04:49
Location: Principality of Monaco

Re: Having problem with the display and printing of EPS file

Post by YVON BOEUF » 06 Jun 2016, 11:38

Hello,

Just for information, the EPS in question appears and is exported properly under Windows version.

Regards

Yvon
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O.S. : Windows 10 - Intel I5 - 4670K: 2 CORE 3.4 Ghz - RAM: 16 GB

tilmanlo
Posts: 13
Joined: 16 Sep 2013, 10:48

Re: Having problem with the display and printing of EPS file

Post by tilmanlo » 06 Jun 2016, 11:59

Output works fine for me with the unchanged Icon, but it is not shown correctly. Did you try to convert it into a native object?
Works perfectly ;-)

User avatar
YVON BOEUF
Posts: 7
Joined: 03 Sep 2011, 04:49
Location: Principality of Monaco

Re: Having problem with the display and printing of EPS file

Post by YVON BOEUF » 06 Jun 2016, 12:09

For me, the conversion into native objects worked perfectly too.
O.S. : Windows 10 - Intel I5 - 4670K: 2 CORE 3.4 Ghz - RAM: 16 GB

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