QuarkXpress 2016 on Windows 10 Creators Update

Discuss functionality of QuarkXPress 2016 (excluding Digital Publishing)
For Digital Publishing functionality please refer to forums in the "Digital Publishing" group.
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DaveM121
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Joined: 27 May 2015, 08:48

QuarkXpress 2016 on Windows 10 Creators Update

Post by DaveM121 » 10 Apr 2017, 09:00

There seems to be an issue with QuarkXpress 2016 and the Windows 10 Creators Update. None of my previously created qxp files will open, QuarkXpress crashes every time I try to open a previously created document - Please Help!!

Valkar
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Joined: 14 Dec 2012, 09:29

Re: QuarkXpress 2016 on Windows 10 Creators Update

Post by Valkar » 11 Apr 2017, 05:01

This is a serious problem as none of Quark files open in QX2016 or in QX2015 (I can't tell about older QX versions as I normally keep only one previous version active). Currently I can't do any work on QX. Windows v1703 update is great overall and everything else is working fine. QX itself opens normally but can't open work files. A fix is needed URGENTLY.

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Matthias Guenther (Quark)
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Re: QuarkXpress 2016 on Windows 10 Creators Update

Post by Matthias Guenther (Quark) » 11 Apr 2017, 05:59

Please revert to your previous version of Windows 10.

We are currently investigating what is causing issues.

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Matthias
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Matthias Guenther (Quark)
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Re: QuarkXpress 2016 on Windows 10 Creators Update

Post by Matthias Guenther (Quark) » 20 Apr 2017, 04:50

In case you haven't seen this yet:
viewtopic.php?f=56&t=29240

Thanks
Matthias
Feel there should be more chatting, more tips, more user interaction?
Join us on Facebook, a forum-like group with over 2,000 QuarkXPress fans interacting:
http://www.facebook.com/groups/quarkxpress

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