Problem with Preferences at QX16

Discuss functionality of QuarkXPress 2016 (excluding Digital Publishing)
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Please note that Quark will support QX2016 until Nov 30, 2019.

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voulastaur
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Joined: 01 Dec 2017, 07:11

Problem with Preferences at QX16

Post by voulastaur » 01 Dec 2017, 07:22

Hello guys, every time i open QX iit is pop up this dialog. “This version of "XPress Preferences" is incompatible with this version of QuarkXPress. Follow the instruction tha i found here https://quark.parature.com/link/portal/ ... uarkXPress and the problem still exist. The last thing i do now i run the QCC tool and i open the program. But every time i must fix the preferencew from the "Edit " menu. Is there any other solution? Is it work for someone the previous solution? I work win7 64bit QX16.
Thanks anyway

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Matthias Guenther (Quark)
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Re: Problem with Preferences at QX16

Post by Matthias Guenther (Quark) » 05 Dec 2017, 03:41

Hi Voulastaur,

maybe something is wrong with access rights to the preferences folder. Can you delete the complete folder please?
On Windows it is C:\Users\<yourname>\AppData\Local\Quark\QuarkXPress 2016
Thanks
Matthias
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