After years, QuarkXpress 2017 consistently quits on launch

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wallymaltz
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Joined: 02 Apr 2018, 21:45

After years, QuarkXpress 2017 consistently quits on launch

Post by wallymaltz » 02 Apr 2018, 22:00

After years of using QuarkXpress 2017 on my MacBook Air, it stopped launching, consistently quitting on launch. It never opens. Of course i've restarted my computer, searched for a Preferences file (as advised for earlier versions of Quark), updated to High Sierra, checked for Quark 2017 updates, re-downloaded Quark 2017 and re-installed it. Anybody else experience this? What could have gone wrong? Thanks for any suggestions.

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Matthias Guenther (Quark)
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Re: After years, QuarkXpress 2017 consistently quits on laun

Post by Matthias Guenther (Quark) » 03 Apr 2018, 00:54

Hi Wally,

first, please use the Quark Cache Cleaner to clean all caches and preferences. If that doesn't solve it, it could also be a corrupt font.

And please post a crash report (e.g. via pastebin).

Thanks
Matthias
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