Picture update not working

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matt-pioga
Posts: 2
Joined: 16 May 2018, 14:45

Picture update not working

Post by matt-pioga » 27 Aug 2020, 09:53

I am using QuarkXpress 2018 on a Windows 10 machine. After editing and saving an existing picture in a document in Photoshop, when I right-click on the picture in Quark the "Update" option is now grayed out. I am forced to reload the picture so that the updated version displays. The Update option worked previously. Any suggestions are appreciated.

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MikeWenzloff
Posts: 453
Joined: 05 Jun 2013, 12:55

Re: Picture update not working

Post by MikeWenzloff » 27 Aug 2020, 11:51

Hmm. The issue is not happening here on a Win10 machine.

Does opening the Usage dialog allow the image to be updated?

Mike

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UtahLlama
Posts: 91
Joined: 18 Sep 2012, 08:39
Location: The Grand Line

Re: Picture update not working

Post by UtahLlama » 28 Aug 2020, 12:02

I've seen similar behaviour on a Mac, with v2020 and v2016, in both cases restarting quark solved the issue.

matt-pioga
Posts: 2
Joined: 16 May 2018, 14:45

Re: Picture update not working

Post by matt-pioga » 28 Aug 2020, 13:38

Oddly enough, after several weeks of not working - now it is! Hopefully, it will stay that way. Thanks for the replies.

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