Error 4098

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Joined: 30 May 2018, 14:17

Error 4098

Post by chadlindsey » 30 May 2018, 14:21

Hi all,
Trying Quark 2018 and running into a problem. I cannot save a PDF from Quark using Export As PDF. When the file is saving, I see a popup that states "Unable to create the “/Users/chadlindsey/Desktop/Project1 (Page 02).pdf” file." Looking through the diagnostics logs, the error reads:
(2361324416,0000018844)2018/05/30 15:19:34.523 ERROR: Error code: 4098 occured while creating PDF. File(/Build-CI/TFS_Code/QuarkXPress/XTensions/PDFFilter/src/PDFExportEngine.cpp) Line(285) Function(virtual int32 QUARK::PDF::PDFExportEngine::SaveAsPDF(STRING::CoreString &, STRING::CoreString &) const)

Any thoughts? I have a customer using QXD2018 as well running into the exact same issue.

Thanks, Chad

A Palaniappan (Quark)
Posts: 20
Joined: 31 Dec 1969, 19:00

Re: Error 4098

Post by A Palaniappan (Quark) » 31 May 2018, 04:26

Hi chadlindsey,

Thank you for contacting Quark.

As per the log posted it seems the Page #2 is blank or some element on this page is causing the failure.

Kindly enable the log in the PDF preference and verify which page/element is causing the issue.

Kindly provide the project by performing the CFO (images,fonts,profiles) to analyze the issue.

Kindly send the files to or share it in any file sharing website and send the link.

A. Palaniappan

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