TROUBLE installing QXP2018 for Education

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amckinney
Posts: 9
Joined: 14 Jun 2006, 13:28

TROUBLE installing QXP2018 for Education

Post by amckinney » 11 Jun 2018, 08:33

Please help! I'm going through setup assistant. I've entered my validation code and user information, and now I'm stuck on the "QLA Details" screen. I'm presented with four fields: License Server Host Name/IP Address, License Server Port, Backup LIcense Server Host Name/IP Address and Backup license Server Port.

The only one of these four fields that is populated is the License Server Port,which has a value of 10000. The other three fields are BLANK and the "continue" button at the bottom of the dialog box is grayed-out/disabled, which must mean that there should be values entered in these other boxes, but I have absolutely no idea what is supposed to go there.

Can someone help?! Soon?!

Matthias Guenther (Quark)
Quarkian
Quarkian
Posts: 2490
Joined: 04 Jun 2004, 15:06
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Re: TROUBLE installing QXP2018 for Education

Post by Matthias Guenther (Quark) » 11 Jun 2018, 09:33

Hi Andy,

one of our reps will contact you directly.

Quickest way to get help is to contact support:
http://support.quark.com or
support@quark.com

Thanks
Matthias
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