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Picture update not working

Posted: 27 Aug 2020, 09:53
by matt-pioga
I am using QuarkXpress 2018 on a Windows 10 machine. After editing and saving an existing picture in a document in Photoshop, when I right-click on the picture in Quark the "Update" option is now grayed out. I am forced to reload the picture so that the updated version displays. The Update option worked previously. Any suggestions are appreciated.

Re: Picture update not working

Posted: 27 Aug 2020, 11:51
by MikeWenzloff
Hmm. The issue is not happening here on a Win10 machine.

Does opening the Usage dialog allow the image to be updated?

Mike

Re: Picture update not working

Posted: 28 Aug 2020, 12:02
by UtahLlama
I've seen similar behaviour on a Mac, with v2020 and v2016, in both cases restarting quark solved the issue.

Re: Picture update not working

Posted: 28 Aug 2020, 13:38
by matt-pioga
Oddly enough, after several weeks of not working - now it is! Hopefully, it will stay that way. Thanks for the replies.