Weird update to Quark 2020 when I don't have 2020

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cchris
Posts: 3
Joined: 25 Apr 2017, 13:44

Weird update to Quark 2020 when I don't have 2020

Post by cchris » 17 Sep 2020, 13:51

So the Quark updater just did its thing, and then displayed a bunch of files as shown in the screen capture. I'm using the 2016 version (12.2.3.0), so why would it suggest loading all those others? Is Quark making them freely available? It's pretty confusing.
Attachments
Screen Shot 2020-09-17 at 2.49.28 PM.png
Screen Shot 2020-09-17 at 2.49.28 PM.png (67.07 KiB) Viewed 2542 times

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Sarbjit Singh
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Re: Weird update to Quark 2020 when I don't have 2020

Post by Sarbjit Singh » 17 Sep 2020, 23:53

Coult you please open the "Quark Update" panel from System Preferences and share the Screenshot of the "Installed Software" tab.

cchris
Posts: 3
Joined: 25 Apr 2017, 13:44

Re: Weird update to Quark 2020 when I don't have 2020

Post by cchris » 18 Sep 2020, 07:48

The screen cap is attached.
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Screen Shot 2020-09-18 at 8.47.10 AM.png
Screen Shot 2020-09-18 at 8.47.10 AM.png (56.68 KiB) Viewed 2459 times

cchris
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Joined: 25 Apr 2017, 13:44

Re: Weird update to Quark 2020 when I don't have 2020

Post by cchris » 24 Sep 2020, 08:36

So is there an answer to this problem? I ask because my home Mac is displaying the same screen. Given this lack of assistance, I'm not regretting my recent decision to switch from Quark to Affinity Publisher for future pubs work.

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UtahLlama
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Joined: 18 Sep 2012, 08:39
Location: The Grand Line

Re: Weird update to Quark 2020 when I don't have 2020

Post by UtahLlama » 25 Sep 2020, 16:51

similar to me just installed the Updater Update then got this
Screen Shot 2020-09-25 at 22.30.11 NOT INSTALLED.png
Screen Shot 2020-09-25 at 22.30.11 NOT INSTALLED.png (149.82 KiB) Viewed 1971 times
I've never had v9
2019 I uninstalled because its kept crashing
2020 was only the beta
I think its the Updater itself thats buggy :(

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