Page 1 of 1

Holiday schedule 2017

Posted: 19 Dec 2017, 06:54
by Matthias Guenther (Quark)
Hi all,

with the upcoming holidays our technical support and customer service will run on a reduced schedule.

Customer service
Up to Thu, Dec 21: Fully operational
Fr, Dec 22: Reduced staff

Mon, Dec 25: Closed
Tue, Dec 26: Closed
Wed, Dec 27: Reduced staff
Thu, Dec 28: Reduced staff
Fr, Dec 29: Reduced staff

Mon, Jan 1: Closed
Tue, Jan 2: Reduced staff
Wed, Jan 3 onwards: Fully operational.


Technical support
Up to Fri, Dec 22: Fully operational

Mon, Dec 25: Closed
Tue, Dec 26: Reduced staff
Wed, Dec 27: Reduced staff
Thu, Dec 28: Reduced staff
Fr, Dec 29: Reduced staff

Mon, Jan 1: Closed
Tue, Jan 2 onwards: Fully operational


Other
From Dec 23 thru Jan 1 we will not fulfill any redemptions from promos (Heise & pdfToolbox).
We will continue to process them starting Jan 2, 2018.


Happy holidays
Matthias