VAT Exemption Number => Problem in Quark online store

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rhu
Posts: 1
Joined: 20 Apr 2013, 02:47

VAT Exemption Number => Problem in Quark online store

Post by rhu » 19 Apr 2013, 23:54

Hello,
I just tried to order the quarkxpress upgrade to v9 in the quark online store.
when I enter our VAT exemption number (syntax in Austria is 'ATU'+8 numbers), I get an error message displayed that the number is invalid. 'Please enter a valid VAT number.'
it seems that the web-shop only accepts 5 numeric digits as valid VAT ID ... which is a problem because the syntax is different in many european countries (see http://en.wikipedia.org/wiki/VAT_identification_number)
has anyone found a solution for that issue or can please someone from Quark check if the syntax check in the online store can be adapted?


best regards, rh

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