Quark 8 install ElCapitan

Discuss functionality of QuarkXPress 10, 9 & 8 (and before) (excluding Digital Publishing).
For Digital Publishing functionality please refer to forums in the "Digital Publishing" group.

As QuarkXPress 1 thru 10 are not supported by Quark anymore, please upgrade to a newer version of QuarkXPress if you are looking for official support. Support options for supported versions are here: http://support.quark.com
Post Reply
tabu
Posts: 6
Joined: 30 Jul 2009, 06:10

Quark 8 install ElCapitan

Post by tabu » 05 Apr 2016, 04:19

Hello,

I recently wiped and re-installed my mac, it already was running El Capitan and quark 8.15 was running perfectly.
After the re-install of El Capitan quark installer will not function, it goes through all the licence procedure and choose location but when it's about to install it says:

"Installation Failed,not compatible with the current version of OS X. Contact the software manufacturer"

I need this version for all my files, I don't see why I should upgrade when this was working perfectly fine on El Capitan before.

Can Quark or someone explain how to get around this issue?

Thanks

Matthias Guenther (Quark)
Quarkian
Quarkian
Posts: 2490
Joined: 04 Jun 2004, 15:06
Contact:

Re: Quark 8 install ElCapitan

Post by Matthias Guenther (Quark) » 05 Apr 2016, 05:45

Hi tabu,

the installer technology licensed sees 10.11 lower as e.g. 10.6, which mathematically is even correct. :o

There's no fix for the installer, so you either need to try migrating or copying an installation. See here (same applies for QuarkXPress 9):
viewtopic.php?f=23&t=26849

Thanks
Matthias
Feel there should be more chatting, more tips, more user interaction?
Join us on Facebook, a forum-like group with over 2,000 QuarkXPress fans interacting:
http://www.facebook.com/groups/quarkxpress

Image

tabu
Posts: 6
Joined: 30 Jul 2009, 06:10

Re: Quark 8 install ElCapitan

Post by tabu » 05 Apr 2016, 06:31

Thanks for your response.

I managed to find an old installation on another drive, which works but when I try to activate from the quark menu its saying the "activation file is corrupt, will need to re-install this copy of Quark".

Is there a copy of the licence I can delete in the quark folders in order to re-activate it?

Thanks

Matthias Guenther (Quark)
Quarkian
Quarkian
Posts: 2490
Joined: 04 Jun 2004, 15:06
Contact:

Re: Quark 8 install ElCapitan

Post by Matthias Guenther (Quark) » 07 Apr 2016, 01:22

Hi tabu,

I think the license is stored in preferences in version 8, not sure. But as you installed fresh, there shouldn't be ANY license file? What helped me was to install a test drive of QuarkXPress 2015, it seems to add some things needed.

As we do not support version 8 on El Capitan, I am afraid I don't have more data, as we didn't test QuarkXPress 8 on El Capitan. For me and others it works, so there must be a way. Just many user interface elements look a bit garbled or cut off, making it hard to use sometimes.

Thanks
Matthias
Feel there should be more chatting, more tips, more user interaction?
Join us on Facebook, a forum-like group with over 2,000 QuarkXPress fans interacting:
http://www.facebook.com/groups/quarkxpress

Image

Post Reply

Return to “QuarkXPress 8, 9 & 10: General”