Loading page colours - cannot edit

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Andy Dowse
Posts: 3
Joined: 22 Feb 2018, 03:05

Loading page colours - cannot edit

Post by Andy Dowse » 16 May 2018, 09:13

After working on an HTML5 publication in QuarkXPress 2017 for a couple of weeks, all of a sudden I can't edit the background and text colours in the loading page. I click on the colour swatches to bring up the colour mixer but nothing happens. I've tried quitting and restarting Quark, but it doesn't fix the problem. Has anyone else experienced this?

srmareedu
Quarkian
Quarkian
Posts: 8
Joined: 30 Apr 2015, 06:23

Re: Loading page colours - cannot edit

Post by srmareedu » 16 May 2018, 23:16

Hi Andy,
Are you on Mac OS..
sometimes the color picker dialog moves below to some other open dialogs due to some legacy defect. please Check by moving all opened dialogs you can see the color picker dialog under any other opened dialog.

Thanks
Srinivas

Andy Dowse
Posts: 3
Joined: 22 Feb 2018, 03:05

Re: Loading page colours - cannot edit

Post by Andy Dowse » 17 May 2018, 03:31

Hi Srinivas

Yes, I am on macOS High Sierra.

I can't see the colour mixer appearing in any other open dialogue boxes.

Just to be clear, I'm experiencing this problem when I try to change the colours by doing the following:
Export As > HTML5 Publication... > Options > Loading Page > Loading Page Options (Background & Loading Text Colours)

I've tried going back to an old backup of the file that I didn't have this problem with and the same thing happens, so I'm assuming this isn't a document corruption issue.

Regards
Andy

srmareedu
Quarkian
Quarkian
Posts: 8
Joined: 30 Apr 2015, 06:23

Re: Loading page colours - cannot edit

Post by srmareedu » 17 May 2018, 04:47

Hi Andy,
i am talking about same color picker dialog..
Abcd.PNG
Abcd.PNG (193.3 KiB) Viewed 1995 times
sometimes, it moves below to other dialogs as it is shown below.
Xyz.PNG
Xyz.PNG (86.35 KiB) Viewed 2031 times
Please try to resize the opened dialog size and check again.
Thanks
Srinivas

Andy Dowse
Posts: 3
Joined: 22 Feb 2018, 03:05

Re: Loading page colours - cannot edit

Post by Andy Dowse » 17 May 2018, 04:57

Hi Srinivas

Yes, you're absolutely correct, it was hiding behind my other panels.

Thanks for your help.

Andy

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