Document Converter 1.2 - fields are greyed out

Discuss converting legacy documents (version 6 or older) to be opened in QuarkXPress 10, 2015 & 2016 using the QuarkXPress Document Converter.
(Please note that documents last saved in version 7 and higher can be directly opened by QuarkXPress 10, 2015 & 2016!)
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macz5024
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Joined: 18 May 2018, 10:18

Document Converter 1.2 - fields are greyed out

Post by macz5024 » 18 May 2018, 10:23

Hi
I have downloaded the latest release of the Quark Document Converter 1.2.
The installation tells me that the certificate is outdated but I can install it on both a MacPro running Sierra and a MacBook running High Sierra. On the MacPro the software starts but the converter fileds remain greyed out - and I cannot convert anything.

On the MBPro the application starts, then after awhile there is a spinning wheel and then the grey fields become active. I haven't checked whether it would do soemthing but at least the interface is ok.

What can be wrong with the installation on the MacPro/10.12.6
Thanks in advance

macz5024
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Joined: 18 May 2018, 10:18

Re: Document Converter 1.2 - fields are greyed out

Post by macz5024 » 24 May 2018, 06:35

anybody hear me?

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Sirish Nair (Quark)
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Re: Document Converter 1.2 - fields are greyed out

Post by Sirish Nair (Quark) » 24 May 2018, 06:47

Did you try converting any document?
Sirish Nair
Senior Technical Lead, Quality Assurance
QUARKXPRESS PUBLISHING R&D (INDIA) PVT. LTD.
A-45, Industrial Area, Phase 8-B, Mohali, Punjab, India Pin: 160059
sinair@quark.com | http://www.quark.com

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macz5024
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Re: Document Converter 1.2 - fields are greyed out

Post by macz5024 » 29 May 2018, 02:31

Sirish Nair (Quark) wrote:Did you try converting any document?
Since the fields are greyed out, nothing happens when I drag the files/folders over them.

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